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Travel Insurance

Travel Insurance by SureSave

SureSave, is an Australian company who specialise in travel insurance designed for travellers. Dedicated to keeping travellers informed and covered through an honest and genuine approach to travel. SureSave provides world assistance through a customer support team, a claims team and an in-house 24/7 Emergency Assistance division. Underwritten by Lloyds of London, you get peace of mind knowing your security is guaranteed. When you need help, you’ll get it in a familiar accent from someone who understands and is there to help.

Quote and Purchase Travel Insurance by SureSave

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When you buy a policy with us, you’ll get instant access to the SureSave travel safety app — putting handy hints and top tips for safe travel at your fingertips

Purchase travel insurance for peace of mind

SureSave, is an Australian company who specialise in travel insurance designed for travellers. Dedicated to keeping travellers informed and covered through an honest and genuine approach to travel. SureSave provides world assistance through a customer support team, a claims team and an in-house 24/7 Emergency Assistance division. Underwritten by Lloyds of London, you get peace of mind knowing your security is guaranteed. When you need help, you’ll get it in a familiar accent from someone who understands and is there to help.

What is covered with my policy?

  • Medical and dental
  • Rental car excess insurance
  • Loss of income
  • Travel delay
  • Natural disasters
  • Lost luggage
  • Plus more!
Quote & Purchase Online Now

SureSave Pty Limited ABN 82 137 885 262 AR 339902 is an authorised representative of Cerberus Special Risks Pty Limited ABN 81 115 932 173, AFS Licence No. 308461. This is general advice and you should consider if this product suits your needs. Before you buy, please read the Product Disclosure Statement available from us. This insurance is underwritten by certain underwriters at Lloyd’s.

A policy can be purchased anytime leading up to your departure date. Because SureSave policies includes cover for cancellation costs on most of their plans and cover starts from the time the policy is purchased, it’s a good idea to purchase right away to take full advantage for this benefit. Doing this means if you become ill and unfit to travel before you go away, any nonrefundable money paid is covered.

When buying any insurance policy you should always carefully consider the Product Disclosure Statement to see if it’s right for you. This will give you a full rundown on what you’re covered for and more importantly, what you’re not covered for. Some things to look out for include:

  • Benefit Sub-limits
  • Policy conditions
  • Exclusions
  • Excess

With the level and type of cover varying between them, every travel insurance policy is different. You should carefully consider the Product Disclosure Statement before deciding if the policy is right for you.
SureSave Options Policy include:

  • Overseas medical
    No one wants to feel unwell or get injured while they are away, but you don’t have to get sick worrying about medical costs. If you purchase a travel insurance policy with SureSave you will be covered for overseas hospital, medical, surgical, nursing and ambulance expenses… now that’s a relief.
  • Overseas dental
    Dental pain is extremely discomforting and often costly to mend, especially overseas. Many policies have a sub-limit for dental coverage that is far less than what the table of benefits indicates, so make sure your travel insurance policy offers an adequate level of dental cover.
  • Additional expenses
    Should you become sick or suffer an injury that makes you unfit to travel, you could not only be stuck with expensive medical bills, but also the cost of additional accommodation and transportation costs.
    Amendment or cancellation costs
    What if you planned your perfect trip, paid your hard earned dollars but could no longer go? There is no need to lose thousands of dollars in cancellation fees when this kind of risk can be avoided with travel insurance. With SureSave’s optional amendment or cancellation cover you only need to pay for the cover you need.
  • Luggage and travel documents
    How much would it cost to replace your valuable belongings? Don’t be out of pocket for your lost, stolen or damaged items.
    Delayed luggage allowance
    If for some reason your luggage is delayed, you will be spared the inconvenience with SureSave’s delayed luggage allowance, which allows you to buy toiletries and a change of clothes while you wait for your luggage to arrive.
  • Rental car insurance excess
    Car accidents are just as likely to occur overseas as they are back home and if you have an accident the rental car agreement suggests you have to pay an excess in the thousands.

If you suffer from a medical condition it is important you seek out the right cover. The policies available at SureSave automatically cover some medical conditions. If your medical condition falls outside this auto accept list, your condition can be assessed and cover can be provided for an additional premium. If you need further information please phone 1300 789 626.

Most travel insurers have a standard excess, which is usually around $100. With SureSave you can choose an excess level that suits you. The higher the excess, the lower the amount payable.

If for some reason you change your mind about your insurance purchase, SureSave policies give you peace of mind by offering a 15-business day ‘cooling off period’. During this time you can obtain a full refund (provided that you haven’t made a claim and your departure date has not passed). If you need to cancel your policy, please phone 1300 787 376.

If something goes wrong in a foreign county, the experience may be very confusing, complex and costly. Check whether your travel insurance policy gives you access to a 24 hour emergency assistance team. Whether you become seriously ill and need to be hospitalized or simply lose your passport and are stuck, every SureSave policy gives you access to a 24 hour Emergency Assistance team. This team can offer you practical support and guide you through your crisis 24 hours a day, 7 days a week, 365 days a year. You can rest easy knowing that with a SureSave travel insurance policy, you’re never alone in your moment of need.

After purchasing a SureSave policy, if you encounter difficulty overseas and wish to make a claim you will need to complete a Claim Form. When filling out the form, take care to provide as much detail and supporting evidence as possible regarding the ‘event’ you are claiming for.

If you plan on getting away more than once this year, a multi-trip plan could be a cheaper and more convenient option for you. SureSave’s multi-trip policy allows you to enjoy the benefit of unlimited travel insurance cover for one year, for one premium.

A family holiday can work at to be expensive, but your insurance doesn’t have to be. All policies are different. Most of SureSave’s insurance plans offer free cover for children as long they are under 21 and not in full-time employment*. So for an affordable price, you can have the security of knowing your family are in safe hands.
*Base policies only, additional costs for cancellation cover may be required.

Make sure you check out whether the policy you’re considering taking offers adequate cover for you. SureSave policies provides cover for pregnancy up to the 26th week, but conditions apply. If there have been complications with this or any previous pregnancy or the conception was medically assisted, you will be required to complete an Assessment Form prior to cover being considered. SureSave policies do not cover childbirth or the health of a newborn child, irrespective of the stage of pregnancy at which the child is born.

If you’re planning a business trip or working holiday, make sure your travel insurance policy offers adequate cover. SureSave has a range of policies for both business travellers and travelers who plan on finding work whilst overseas. Whether you are on a tight budget or your looking for a premium policy that includes cover for your new laptop, we can help.

The information provided is of a general nature only. You should consider the Product Disclosure Statement in making a decision about travel insurance.